Refund policy
Refund Policy
At Inkbyte Store, customer satisfaction is important to us. If you are not completely satisfied with your purchase, you may request a refund under the conditions below.
Return & Refund Eligibility
Customers may request a return or refund within 3–5 days from the date of delivery. To be eligible for a return, the item must:
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Be unused and in the same condition that you received it.
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Be in the original packaging.
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Include the order number or proof of purchase.
Non-Returnable Items
Certain types of items cannot be returned, including:
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Used or damaged products caused by the customer
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Clearance or final sale items
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Gift cards or promotional items
Refund Process
Once we receive and inspect the returned item, we will notify you regarding the approval of your refund. If approved, the refund will be processed to your original payment method.
Refund Processing Time
Approved refunds are usually processed within 5–7 business days, depending on your payment provider or bank.
Shipping Costs
Shipping charges are non-refundable, unless the product received was damaged or incorrect.
Damaged or Incorrect Products
If you receive a damaged or wrong product, please contact us within 48 hours of delivery with photos of the item and order details so we can resolve the issue quickly.
Contact Us
For return or refund requests, please contact our support team with your order details.
Email: support@inkbyte.store